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terms & conditions



We have made every effort to display as accurately as possible the colors and images

of our products that appear at the e-store.

We cannot guarantee that your computer monitor’s display of any color will be accurate.


The TVA is not applicable, art. 293 B from CGI for public prices.



You will receive your order within 7 working days of receipt of payment for France Metropolitan delivery,

15 working days for Europe delivery. No estimation can be done for other worldwide countries delivery.



If for any reason you are not completely satisfied with your online purchase and wish to return it

for a full refund or an exchange, please ensure that the goods are returned in perfect sealable condition,

in their original packaging to:


Chloé Lamy

6 chemin du Maquis

74000 ANNECY


The cost of returning the goods and the safe return of goods is your responsibility until the order is received

at our returns depot. Please allow up to 10-15 days for a full refund from date of receipt of goods.



LASCLOE knows about how is important to protect the Customer data.

Refer to the act n°78-17 about data processing, data files and individual liberties of 1978, january 6th, you may access, rectify and delete your personal data you gave us by mailing to



We thank you for your understanding.


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© 2015-2021 LASCLOE

Terms & Conditions


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